What is Kognition™ Technology?
Kognition technology is a Wagz patented, exclusive platform that powers the Freedom Collar and facilitates the ability for product updates and improvements to be delivered over-the-air. It virtually gives your dog a voice by integrating with other IoT devices, like Alexa.
Will the Freedom Collar work without cell service? Can I use it with just Wi-Fi?
The Freedom Collar uses both Wi-Fi and cell service. It requires connection to cell service so that it can always keep your pet safe whether or not your dog is in range of a Wi-Fi network. Cell service is also required so you can receive alert notifications on your phone and within the Wagz App. For your convenience, we have multiple subscription plans to choose from.
What mobile provider does the Freedom Collar use? Do I need to use the same mobile provider to use it?
The Wagz Freedom Collar uses a top-tier nationwide cellular provider for cellular service. The Freedom Collar cellular service plan is covered by your Wagz subscription. Your phone’s cellular service provider does not impact your Freedom Collar; they are independent.
Can I use my phone’s hotspot for Wi-Fi?
The Freedom Collar will connect to a hotspot for Wi-Fi access, but we do not recommend it for long-term use because it will use data on your phone’s plan.