Simply download the Wagz App from the Apple App Store or Google Play Store. From there, you’ll be directed to set up an account, choose a subscription plan, and onboard your Wagz Freedom Collar.
I did not receive my verification email when I created my new Wagz account. How can you help?
First, please make sure to check your spam folder. If you need further assistance, please contact the Dog Nerdz at Wagz Customer Care by emailing support@wagz.comor calling 1.844.252.3140 - Monday - Friday 9:00am - 8:00pm EST and Saturday/Sunday 9:00am – 3:00pm EST.
Can I use the locate feature on the web browser when signed into my account?
At this time, the locate feature is only available through the Wagz App. You cannot use the locate feature through the setup.wagz.com website.
