Simply download the Wagz App from the Apple App Store or Google Play Store. From there, you’ll be directed to set up an account, choose a subscription plan, and onboard your Wagz Freedom Collar. See the detailed Owners Guide HERE.
I did not receive my verification email when I created my new Wagz account. How can you help?
First, please make sure to check your spam folder. If you need further assistance, please contact the Customer Experience team by emailing support@wagz.com or calling 1.844.252.3140 - Monday - Friday 9:00am - 8:00pm ET and Saturday/Sunday 9:00am – 3:00pm ET.
Can I use the locate feature on the web browser when signed into my account?
At this time, the locate feature is only available through the Wagz App. You cannot use the locate feature through the setup.wagz.com website.
