Discontinuation Announced: April 10, 2023
Originally built and released in 2014, the Petzi Treat Cam is a system that combines a treat dispenser, monitoring camera, and related software services for streaming, socializing, and sharing. Since introducing this product, we’ve worked hard to continue to improve and upgrade the underlying Petzi technology. While we would love to be able to continue supporting The Petzi Treat Cam, several critical components and services are no longer upgradable and The Petzi Treat Cam cannot continue to serve our consumers at the level they deserve, while also maintaining the necessary functionality and overall compatibility with different technical environments.
Based upon a deep technical review and several attempts to optimize the system, we came to the very difficult realization that we can no longer support the Petzi system. While we wish there was a way to make the Petzi Treat Cam work without the surrounding services, that is not technically possible. The Petzi Treat Cam requires the Petzi servers and app in order to function.
All of this is what drove Wagz to stop selling and supporting the Petzi Treat Cam. We will discontinue the Petzi Treat Cam as of May 10, 2023. The Petzi will no longer function after this date.
Wagz is offering a $50 credit to Wagz.com for eligible purchases of Petzi Devices made on or after [10/10/2022] through [4/10/2023], without the limitations set forth in the Return Policy in our Terms: https://wagz.com/pages/terms-and-conditions. However, please note that all other Terms, including the mandatory individual arbitration provision, continue to apply. Proof of purchase is required for consideration.
To move forward, fill out our credit request form. (https://www.surveymonkey.com/r/CreditRequestForm) Once complete, the team will follow up with a release and your personalized promo code.
If you have any questions, you can reach out to our Customer Service team at email@example.com or 1 (844) 252-3140 for any further assistance.